Medical Support Staff Manager – Join Our Leadership Team!
Are you a seasoned RVT with a passion for mentoring, training, and creating an uplifting work culture? Do you love empowering others and have a knack for organization, communication, and leading by example? If so, we’d love to meet you!
We’re looking for a Medical Support Staff Manager to help guide, grow, and support our amazing team of Veterinary Assistants and Technicians. This is a key leadership role where you’ll collaborate with hospital managers, shift leads, and support staff to create an environment where everyone thrives—and where patient care is always top-notch.
What You’ll Do:
- Participate in interviews and working interviews to help identify strong new hires
- Lead onboarding and hands-on training for new VAs and RVTs
- Evaluate skill levels and help guide performance improvements
- Partner with HMs to conduct annual reviews and corrective actions if needed
- Support shift leads in fostering a positive, productive work environment
- Collaborate with HMs to organize monthly CE topics and learning opportunities
- Help design and implement an in-hospital mentorship program
- Work alongside leadership to create a tech externship program for students
- Manage support staff schedules and help fill in coverage gaps when needed
What We’re Looking For:
- Current Licensed RVT in Missouri
- At least 5 years of experience as a licensed RVT
- Prior experience in a leadership or management role
- Background in small animal general practice and emergency
- Experience with emergency surgery is a plus
- A team player who genuinely enjoys teaching and mentoring
- Positive, go-getter attitude with a love for veterinary medicine and people
Why You’ll Love Working With Us:
This is more than a job—it’s a chance to build something meaningful. You’ll play a key role in shaping our support team’s growth, creating a culture of learning, and being a champion for high-quality care and collaboration.
Benefits that Support You (and Your Pets!):
Financial Benefits:
- A flexible approach to compensation that reflects your skillset and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account
- 529 Savings Plan
- Tuition Support Program
- Referral bonus program
Wellness Benefits:
- Health Insurance (medical, dental, and vision)
- Supplemental insurance options: accident, critical illness, hospital, short & long-term disability, legal, and dependent life coverage
- Parental leave: up to 3 weeks of full pay for the birth or adoption of a child (after 1 year of service)
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
Workplace Benefits:
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- State license reimbursement
- VTNE exam fee reimbursement
- Continuing education allowance
- Uniform allowance
- A vibrant Facebook community to connect and share with fellow support team members
Lifestyle Benefits:
- Six paid holidays
- Employee Assistance Program (EAP)
- Employee discount program
Ready to take the lead, make an impact, and grow with a team that values your experience and enthusiasm? Apply today and let’s talk!
Diversity, equity, and inclusion are core values of Horton Animal Hospital - Discovery and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
