Veterinary Assistant

Vista Pet Hospital is Hiring a Veterinary Dental Assistant!

Position Details

• Role: Veterinary Dental Assistant
• Status: Full-time
• Salary: Negotiable and based on experience
• Schedule: Monday, Tuesday, Thursday, Friday - 7:30a-6:30p

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, state license & VTNE fee reimbursement, and uniform allowance
• Lifestyle Perks You’ll Appreciate: Six paid holidays and an Employee Assistance Program

Vista Pet Hospital is a fast-paced, three-doctor practice committed to providing exceptional care for pets and their families. We are seeking a friendly, motivated, and driven Experienced Veterinary Assistant to join our team. This role is ideal for a highly skilled assistant with a strong interest in dentistry, client communication, and collaborative medical support. If you love animals, excel at patient care, and thrive in a dynamic environment, we’d love to hear from you!

Key Responsibilities:

• Dental & Anesthesia Support (Strong Focus):
• Perform and support dental prophylaxis procedures, including scaling, polishing, and charting.
• Obtain high-quality full-mouth dental radiographs and assist with interpretation and documentation.
• Properly prepare and maintain the dental suite, equipment, and instruments.
• Monitor patients under anesthesia and support safe induction and recovery during dental procedures.
• Educate clients on dental disease, home dental care, and follow-up treatment recommendations.

Clinical & Patient Care:

• Venipuncture – jugular, cephalic, and saphenous
• Catheter placement.
• Restraint of patients for diagnostic procedures (i.e., ultrasonography, radiology), sample collection, medical and surgical procedures.
• Safely restrain fractious and anxious patients using fear-free techniques when possible.
• Responsible for patient comfort in a safe and hygienic environment during treatment and hospitalization, including cleaning kennels, laundry, and other areas of the facility, with exposure to urine, feces, and other bodily fluids.
• Ensure treatment rooms, kennels, surgical and dental suites, exam rooms, and all hospital areas are clean, stocked, and orderly.
• Properly fill prescriptions, maintain materials and equipment, and keep treatment areas stocked and prepared.
• Knowledge of common vaccines and vaccination protocols, with the ability to confidently explain them to clients.
• Legibly maintain accurate medical records in accordance with hospital policy.

Client Communication & Chief of Staff Support (Strong Focus):

• Strongly support the Chief of Staff with ongoing client communication and medical follow-up.
• Respond to clients via phone calls, text, and email regarding diagnostics, treatment plans, estimates, and post-visit follow-up.
• Communicate follow-up care instructions, treatment plans, and next steps clearly and compassionately.
• Admit, room, and discharge patients per veterinarian orders, ensuring patients are medically appropriate for discharge.
• Prepare and review estimates, discuss financial commitments, and support hospital financial policies.
• Maintain accurate and organized client and patient records using eVet/Pulse.
• Collaborate closely with doctors and staff to ensure seamless client and patient experiences.
• Provide compassionate support to clients during difficult or emotional situations.

Qualifications:

• Previous experience in a veterinary hospital required.
• Demonstrated experience with dental prophylaxis and dental radiographs strongly preferred.
• Basic knowledge of drug calculations.
• Strong interpersonal and communication skills, with the ability to anticipate patient and DVM needs.
• Comfortable with frequent client communication and medical follow-up.
• Proficient with computers and office equipment; experience with eVet/Pulse is a plus.
• Ability to multitask in a fast-paced environment.
• Self-motivated and able to work effectively both independently and as part of a team.
• Passion for animals and empathy for their owners.
• Professional appearance and demeanor.

We Value Employee Wellbeing and Offer Exceptional Benefits:
(Benefits sections remain unchanged and intact, as provided.)

What We Offer:

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time only; after one year of service)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• State license reimbursement
• VTNE exam fee reimbursement
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program